North Star Hosting, LLC - Phoenix AZ - Rack 1 ||| Network Outage – Incident details

All systems operational

Phoenix AZ - Rack 1 ||| Network Outage

Resolved
Major outage
Started over 2 years agoLasted about 1 hour

Affected

KVM VPS Servers

Degraded performance from 3:42 AM to 3:46 AM, Major outage from 3:46 AM to 3:49 AM, Partial outage from 3:49 AM to 4:13 AM, Degraded performance from 4:13 AM to 4:29 AM

Phoenix AZ - Rack 1

Degraded performance from 3:42 AM to 3:46 AM, Major outage from 3:46 AM to 3:49 AM, Partial outage from 3:49 AM to 4:13 AM, Degraded performance from 4:13 AM to 4:29 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Servers coming online shortly

  • Update
    UTC
    Update

    Issue is found, and main machine online. We are just working on getting all windows clients online.

  • Monitoring
    UTC
    Monitoring

    Machine restart completed. We are waiting on boot and we'll monitor status on machines while it comes.

  • Identified
    UTC
    Identified

    Issue identified, Phoneix AZ machine restart incoming.

  • Investigating
    UTC
    Investigating

    Currently investigating an outage on our Phoenix server. Seems to only be causing issues to our "FiveM" server clients and we are working on a fix!